Terms & Conditions

By accepting our terms & conditions, you are interacting in a written contract between Only Good Food and yourself. We will send a confirmation email to you once your order has being processed and paid for.

This website is only intended for use by people residing in Queenstown, Gibbston, Wanaka and Cromwell . We do not accept orders from individuals outside of these areas. 

We deliver in the Queenstown area on Sundays and Gibbston, Wanaka and Cromwell areas on Mondays.  In accepting these terms, you give us permission to leave your parcel at your home; we will chill the products as best we can, however, responsibility will then belong with you.

By subscribing to the Set and Forget subscription, you agree to pay recurring periodic subscriptions for an indefinite time until cancelled by you or us. You can cancel your subscription at any time before the cut off period which is 11.59pm on Wednesdays. You will not be charged for any cancellation prior to the cut off. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you.

Cancellation of a parcel after the cut off time of 11.59pm on Wednesday will incur charges of the cost of food, plus a $20 admin charge.

Our commercial kitchen and pack house prepare items that contain seeds, nuts, eggs, dairy, gluten, fish, lupin and ferments. If you have food allergies we do not recommend you order our food parcels. However, if you choose to order our food parcels, responsibility will fall with you to check all lists of ingredients.

Once delivery has been made the transaction is final and complete.

We are the owner or the licensee of all intellectual property rights in the Website, whether registered or unregistered, and in the material published on it. These works are protected by copyright laws and all such rights are reserved.